Known Issue: External Links not working in IE

You may find when using Blackboard with Internet Explorer that when you click on links to external web sites outside of Blackboard the links do not work.

This is because Blackboard is secured as an HTTPS website.  If you follow a link to an HTTP website then by default Internet Explorer will either fail to take you to the page or ask a strange questions about displaying insecure content.

The simplest way to get around this issue is to use the Firefox web browser instead.  However if you still wish to use IE then you may change the following security settings.

This issue does not affect University computers.

Internet Options

Internet Options

1.  From the Internet Explorer Tools menu choose Internet Options.

Security

Security

2. Click on the Security tab.

Internet

Internet

3.  Select Internet, and then click on Custom level…

Mixed Content

Mixed Content

4. Scroll down through the settings until you reach Display mixed content which is under the Miscellaneous section.

5. Select Enable as shown in the above screen shot.

6. Click on OK.

Local intranet

Local intranet

7. Now we will do the same with Local intranet, so click Local intranet and then click on Custom Level

Mixed Content

Mixed Content

8. Scroll down through the settings until you reach Display mixed content which is under the Miscellaneous section.

9. Select Enable as shown in the above screen shot.

10. Click on OK.

Trusted sites

Trusted sites

11. Now we will do the same with Trusted sites, so click Trusted sites and then click on Custom Level…

Mixed content

Mixed content

12. Scroll down through the settings until you reach Display mixed content which is under the Miscellaneous section.

13. Select Enable as shown in the above screen shot.

14. Click on OK.

Close and re-open

Close and re-open

15. Close Internet Explorer.

16. From now on when you open Internet Explorer links should work fine.